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Privacy Policy

Last updated: 07 May 2025

Privacy Policy Last Updated: 08 October 2026 Introduction BHK.ae ("BHK.ae", "we", "us", or "our") respects the privacy of our customers and website visitors and is committed to protecting the personal information that you provide to us. This Privacy Policy explains how BHK.ae collects, uses, stores, protects, and may share your personal information when you visit or use our website, place an order, contact us, communicate with us through WhatsApp, telephone, email, social media, or use any other services provided through BHK.ae (collectively, the "Services"). By accessing or using BHK.ae, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal information as described in this policy. For the purposes of this Privacy Policy, "Personal Data" means information that can identify you directly or indirectly, or information that is reasonably capable of being associated with you. References to "you", "your", or "user" mean any person who visits, accesses, or uses BHK.ae or purchases products through our Services. BHK.ae may contain links to third-party websites, payment services, social media platforms, delivery services, or other external websites. We are not responsible for the privacy practices or content of third-party websites. We recommend that you review the privacy policies of those third parties before providing them with your information. 1. CHILDREN'S DATA BHK.ae is not intended for individuals who have not reached the applicable age of majority under the laws governing them. We do not knowingly request or intentionally collect personal information from children for the purpose of creating accounts or purchasing products without appropriate involvement of a parent or legal guardian. If you are a parent or guardian and believe that a child has provided personal information to BHK.ae, please contact us using the details provided in the Contact Us section of this Privacy Policy. Upon receiving a legitimate request, we may take reasonable steps to review and, where appropriate and legally permitted, delete such information. 2. WHAT PERSONAL DATA DO WE COLLECT? We may collect different categories of personal information in order to operate our website, process orders, provide customer support, deliver products, improve our Services, and protect our customers and business. 2.1 Identity Data This may include: First and last name Username Customer name Account information Information provided when contacting us 2.2 Contact Data This may include: Mobile/telephone number WhatsApp number Email address Delivery address Billing address Shipping information Other contact information you voluntarily provide 2.3 Order and Transaction Data This may include: Products purchased Order numbers Order history Product quantities Prices Discounts Delivery information Payment status Refund information Return or replacement information Warranty-related information Where payment is processed through a third-party payment provider, payment-card information may be collected and processed directly by that payment provider according to its own privacy and security policies. 2.4 Technical Data When you use our website, certain technical information may automatically be collected, including: IP address Browser type Browser version Device type Operating system Screen/device information Time zone Website access information Pages visited Date and time of visits Referring websites General website usage information 2.5 Account and Profile Data If our website provides customer accounts, we may collect: Username Password Account information Preferences Reviews Feedback Product interests Communication preferences 2.6 Purchase and Browsing Data We may collect information regarding: Products you view Products you search for Products added to your cart Orders placed Previous purchases Website pages visited Interaction with products and website features 2.7 Marketing and Communication Data This may include: Your preference for receiving marketing communications Email communication preferences WhatsApp communication preferences Promotional preferences Responses to offers or promotions Customer-service communications 2.8 Aggregated Data We may also create aggregated or statistical information from customer and website data. Aggregated information is designed so that it does not directly identify an individual customer. It may be used to understand website traffic, customer preferences, product demand, and website performance. 3. HOW DO WE COLLECT YOUR PERSONAL DATA? We may collect personal information through the following methods. 3.1 Information You Provide Directly We may collect information when you: Create an account Place an order Complete a checkout form Request product information Contact customer support Contact us by phone Contact us through WhatsApp Contact us by email Submit a review Submit feedback Request a return, refund, replacement, or warranty service Subscribe to marketing communications Participate in a promotion Communicate with us through social media Browse or interact with our website 3.2 Information From Service Providers We may receive relevant information from companies that help us operate our Services, including: Delivery and logistics companies Payment service providers Website hosting providers Technology providers Marketing service providers Analytics providers Fraud-prevention providers Customer-support providers 3.3 Information From Other Platforms If you interact with BHK.ae through platforms such as Facebook, Instagram, Google, TikTok, WhatsApp, or other third-party services, we may receive information that you choose to provide through those platforms, subject to their own privacy policies. 3.4 Automatically Collected Information When you visit BHK.ae, certain information may automatically be collected through cookies, log files, analytics technologies, pixels, or similar technologies. This may include information about your browser, device, IP address, pages viewed, and how you interact with the website. 4. COOKIES AND SIMILAR TECHNOLOGIES BHK.ae may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website. Cookies may help us: Remember your preferences Keep products in your shopping cart Improve website functionality Understand website traffic Analyze website performance Improve our Services Personalize certain website experiences Measure advertising performance Detect suspicious or fraudulent activity You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of BHK.ae, including shopping-cart or checkout functionality. 5. WHY DO WE COLLECT AND USE YOUR PERSONAL DATA? We may collect and use your personal information for purposes including: Processing and fulfilling your orders. Delivering products to your requested address. Contacting you regarding your order. Providing customer service and support. Processing returns, refunds, replacements, and warranty requests. Communicating with you through telephone, WhatsApp, email, or other available channels. Confirming customer and delivery information. Preventing fraud, abuse, and unauthorized transactions. Maintaining the security of our website and Services. Improving our website, products, and customer experience. Understanding customer preferences and website usage. Sending information about products, promotions, discounts, or services where permitted. Managing customer accounts. Responding to questions, complaints, and feedback. Complying with applicable legal and regulatory requirements. Maintaining business, accounting, tax, and transaction records. Detecting technical problems and fixing website errors. Protecting the rights, property, safety, and security of BHK.ae, our customers, and others. 6. HOW DO WE USE YOUR PERSONAL DATA? We may process your Personal Data under the following circumstances. 6.1 Performance of a Contract We may need your personal information to process and fulfill an order or provide a service you have requested. For example, we may need your: Name Telephone number WhatsApp number Delivery address Order details to arrange delivery of your purchase. If you do not provide information necessary to fulfill your order, we may not be able to process or deliver your order. 6.2 Legal or Regulatory Requirements We may collect, use, retain, or disclose personal information when required or permitted by applicable laws, regulations, legal proceedings, government authorities, or law-enforcement requirements. 6.3 Legitimate Business Interests We may process information when reasonably necessary for legitimate business purposes, including: Improving our Services Protecting our website Preventing fraud Protecting customers Managing our business Improving customer service Analyzing website performance Maintaining business records 6.4 Marketing and Communications Where permitted by applicable law and where appropriate consent or another lawful basis exists, we may contact you regarding: New products Product availability Special offers Discounts Promotions Website updates Services Other information that may be relevant to you Marketing communications may be sent through email, telephone, WhatsApp, SMS, website notifications, or other available communication channels. You may request that we stop sending marketing communications by contacting us using the details below or by using an unsubscribe option where available. 7. WHO DO WE SHARE YOUR PERSONAL DATA WITH? BHK.ae does not sell your personal information as a business practice. We may share limited personal information with trusted third parties where necessary to provide our Services, process orders, operate our website, protect our business, or comply with legal requirements. These parties may include: 7.1 Delivery and Logistics Companies We may provide information such as your: Name Telephone number Delivery address Order information to delivery or logistics providers so that your order can be delivered. 7.2 Payment Service Providers When you choose an online payment method, relevant transaction information may be processed by payment service providers. Payment providers may have their own privacy policies and security requirements. 7.3 Technology and Hosting Providers We may use third-party technology providers to host, maintain, secure, and operate portions of our website and Services. 7.4 Marketing and Analytics Providers Where applicable, we may use marketing and analytics providers to understand website traffic, advertising performance, customer behavior, and the effectiveness of our marketing campaigns. 7.5 Fraud and Security Providers We may share or process information through security and fraud-prevention services to identify suspicious activity and protect customers and BHK.ae. 7.6 Legal and Government Authorities We may disclose information where reasonably necessary to: Comply with applicable law Respond to lawful government requests Protect our legal rights Investigate fraud Prevent illegal activity Protect the safety of customers or others 7.7 Business Transfers If BHK.ae or substantially all of its business or assets are transferred, merged, acquired, or reorganized, customer information may be transferred as part of that business transaction, subject to applicable law and appropriate privacy protections. 8. THIRD-PARTY SERVICES AND LINKS BHK.ae may use or provide access to third-party services, applications, websites, payment providers, social-media platforms, advertising services, delivery services, or other external services. Examples may include services provided by: Google Meta/Facebook WhatsApp TikTok Payment providers Delivery companies Website security providers Analytics providers When you interact with a third-party service, that third party may collect and process information according to its own privacy policy. BHK.ae does not control the privacy practices of independent third parties. We recommend that you review their privacy policies before using their services. 9. SECURITY OF YOUR PERSONAL DATA BHK.ae takes reasonable technical, administrative, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, loss, disclosure, or destruction. Depending on the Services we use, security measures may include: Secure website connections Access controls Password protection Security monitoring Website firewalls Restricted access to customer information Security updates Secure payment processing through appropriate payment providers However, no method of transmission or storage over the internet can be guaranteed to be completely secure. You are also responsible for protecting your account credentials, passwords, devices, and other information used to access your account. 10. HOW LONG DO WE KEEP YOUR PERSONAL DATA? We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy. The retention period may depend on: The nature of the information The purpose for which it was collected The relationship between you and BHK.ae Order and warranty requirements Customer-service requirements Accounting and tax requirements Legal and regulatory obligations Fraud-prevention and security requirements When information is no longer reasonably required, we may delete it, anonymize it, or securely dispose of it, subject to applicable legal requirements. 11. YOUR DATA PROTECTION RIGHTS Depending on applicable law, you may have certain rights concerning your personal information. These may include the right to: 11.1 Request Information You may ask us about how your personal information is collected and used. 11.2 Request Access You may request access to certain personal information that BHK.ae holds about you. 11.3 Request Correction If you believe that information we hold about you is incorrect or incomplete, you may ask us to correct or update it. 11.4 Request Deletion Where permitted by applicable law, you may request deletion of your personal information. Please understand that certain information may need to be retained because of legal, accounting, tax, warranty, fraud-prevention, dispute-resolution, or other legitimate requirements. 11.5 Withdraw Marketing Consent You may request that we stop sending marketing communications to you. You may also use an unsubscribe option where one is provided. 11.6 Object to Certain Processing Where applicable, you may object to certain processing of your personal information. 11.7 Request Information About Processing You may contact us to ask questions regarding how your personal information is handled. To exercise any applicable privacy rights, contact: Email: info@bhk.ae Call / WhatsApp: +971588676776 We may need to verify your identity before processing certain requests in order to protect your information from unauthorized access. 12. PAYMENT INFORMATION BHK.ae may offer different payment methods depending on availability. Where payment is processed through a third-party payment provider, payment information may be collected and processed directly by that provider. BHK.ae does not intend to unnecessarily store complete payment-card information on our own systems. Payment providers may apply their own terms, privacy policies, and security procedures. For Cash on Delivery orders, BHK.ae may collect the information necessary to confirm, process, and deliver your order. 13. CUSTOMER COMMUNICATIONS When you place an order or contact BHK.ae, we may contact you using the telephone number, WhatsApp number, or email address you provide. We may contact you regarding: Order confirmation Order verification Delivery Delivery issues Payment Returns Refunds Replacements Warranty Customer support Product inquiries Important service notifications These communications may be necessary to provide the Services you have requested. 14. WHATSAPP COMMUNICATION BHK.ae may use WhatsApp as a customer-support and communication channel. If you choose to contact us through WhatsApp, information exchanged through WhatsApp may also be subject to WhatsApp's own terms and privacy policies. You should avoid sending unnecessary sensitive personal information through WhatsApp. For BHK.ae customer support: WhatsApp / Call: +971588676776 15. REVIEWS, FEEDBACK AND CUSTOMER CONTENT If you voluntarily submit a product review, testimonial, feedback, photograph, comment, or other content to BHK.ae, we may use that information for customer-service, quality-improvement, marketing, or website purposes where permitted. You should not submit information about another person unless you have the necessary permission to provide that information. 16. FRAUD PREVENTION AND SECURITY BHK.ae may use customer, order, technical, and transaction information to detect and prevent: Fraudulent orders Payment fraud Identity misuse Unauthorized account activity Website abuse Suspicious transactions Attempts to misuse our Services We may cancel, hold, investigate, or refuse an order where we reasonably believe fraudulent or unauthorized activity may be involved, subject to applicable law. 17. INTERNATIONAL DATA TRANSFERS Some of our service providers or technology providers may process or store information outside the United Arab Emirates. Where personal information is transferred, stored, or processed in another country, BHK.ae will take reasonable steps to handle such information in accordance with applicable privacy and data-protection requirements. 18. CHANGES TO THIS PRIVACY POLICY BHK.ae may update this Privacy Policy from time to time. Changes may be made because of: Changes to our Services Changes to our website Changes in technology Changes in business practices Changes in applicable laws or regulations Changes to our privacy practices When we update this Privacy Policy, we may change the "Last Updated" date shown at the beginning of this policy. You are encouraged to review this page periodically. Your continued use of BHK.ae after an updated Privacy Policy is posted may constitute acceptance of the updated policy to the extent permitted by applicable law. 19. CONTACT US If you have questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your personal information, please contact BHK.ae. BHK.ae Website: BHK.ae Email: info@bhk.ae Call / WhatsApp: +971588676776 For privacy-related requests, please include sufficient information to help us understand and respond to your request. We may request reasonable information to verify your identity before processing a privacy request. Your BHK.ae Privacy Policy — Important Note I deliberately did not add a fake company registration number, fake office address, fake legal company name, or fake payment processor. The Noon policy you provided contains those specific corporate details, but they belong to Noon and cannot simply be transferred to BHK.ae. I also kept the important categories from the original policy—identity, contact, transaction, technical, profile, purchase, browser, and marketing data—while adapting them to a mobile e-commerce website. One more thing: this is the Privacy Policy only. The original file you supplied is specifically a Privacy Policy; it does not contain separate pages for Refund/Return Policy, Shipping Policy, Warranty Policy, Terms & Conditions, or Cookie Policy.

Privacy Policy

Privacy Policy Last Updated: 08 October 2026 Introduction BHK.ae ("BHK.ae", "we", "us", or "our") respects the privacy of our customers and website visitors and is committed to protecting the personal information that you provide to us. This Privacy Policy explains how BHK.ae collects, uses, stores, protects, and may share your personal information when you visit or use our website, place an order, contact us, communicate with us through WhatsApp, telephone, email, social media, or use any other services provided through BHK.ae (collectively, the "Services"). By accessing or using BHK.ae, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal information as described in this policy. For the purposes of this Privacy Policy, "Personal Data" means information that can identify you directly or indirectly, or information that is reasonably capable of being associated with you. References to "you", "your", or "user" mean any person who visits, accesses, or uses BHK.ae or purchases products through our Services. BHK.ae may contain links to third-party websites, payment services, social media platforms, delivery services, or other external websites. We are not responsible for the privacy practices or content of third-party websites. We recommend that you review the privacy policies of those third parties before providing them with your information. 1. CHILDREN'S DATA BHK.ae is not intended for individuals who have not reached the applicable age of majority under the laws governing them. We do not knowingly request or intentionally collect personal information from children for the purpose of creating accounts or purchasing products without appropriate involvement of a parent or legal guardian. If you are a parent or guardian and believe that a child has provided personal information to BHK.ae, please contact us using the details provided in the Contact Us section of this Privacy Policy. Upon receiving a legitimate request, we may take reasonable steps to review and, where appropriate and legally permitted, delete such information. 2. WHAT PERSONAL DATA DO WE COLLECT? We may collect different categories of personal information in order to operate our website, process orders, provide customer support, deliver products, improve our Services, and protect our customers and business. 2.1 Identity Data This may include: First and last name Username Customer name Account information Information provided when contacting us 2.2 Contact Data This may include: Mobile/telephone number WhatsApp number Email address Delivery address Billing address Shipping information Other contact information you voluntarily provide 2.3 Order and Transaction Data This may include: Products purchased Order numbers Order history Product quantities Prices Discounts Delivery information Payment status Refund information Return or replacement information Warranty-related information Where payment is processed through a third-party payment provider, payment-card information may be collected and processed directly by that payment provider according to its own privacy and security policies. 2.4 Technical Data When you use our website, certain technical information may automatically be collected, including: IP address Browser type Browser version Device type Operating system Screen/device information Time zone Website access information Pages visited Date and time of visits Referring websites General website usage information 2.5 Account and Profile Data If our website provides customer accounts, we may collect: Username Password Account information Preferences Reviews Feedback Product interests Communication preferences 2.6 Purchase and Browsing Data We may collect information regarding: Products you view Products you search for Products added to your cart Orders placed Previous purchases Website pages visited Interaction with products and website features 2.7 Marketing and Communication Data This may include: Your preference for receiving marketing communications Email communication preferences WhatsApp communication preferences Promotional preferences Responses to offers or promotions Customer-service communications 2.8 Aggregated Data We may also create aggregated or statistical information from customer and website data. Aggregated information is designed so that it does not directly identify an individual customer. It may be used to understand website traffic, customer preferences, product demand, and website performance. 3. HOW DO WE COLLECT YOUR PERSONAL DATA? We may collect personal information through the following methods. 3.1 Information You Provide Directly We may collect information when you: Create an account Place an order Complete a checkout form Request product information Contact customer support Contact us by phone Contact us through WhatsApp Contact us by email Submit a review Submit feedback Request a return, refund, replacement, or warranty service Subscribe to marketing communications Participate in a promotion Communicate with us through social media Browse or interact with our website 3.2 Information From Service Providers We may receive relevant information from companies that help us operate our Services, including: Delivery and logistics companies Payment service providers Website hosting providers Technology providers Marketing service providers Analytics providers Fraud-prevention providers Customer-support providers 3.3 Information From Other Platforms If you interact with BHK.ae through platforms such as Facebook, Instagram, Google, TikTok, WhatsApp, or other third-party services, we may receive information that you choose to provide through those platforms, subject to their own privacy policies. 3.4 Automatically Collected Information When you visit BHK.ae, certain information may automatically be collected through cookies, log files, analytics technologies, pixels, or similar technologies. This may include information about your browser, device, IP address, pages viewed, and how you interact with the website. 4. COOKIES AND SIMILAR TECHNOLOGIES BHK.ae may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website. Cookies may help us: Remember your preferences Keep products in your shopping cart Improve website functionality Understand website traffic Analyze website performance Improve our Services Personalize certain website experiences Measure advertising performance Detect suspicious or fraudulent activity You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of BHK.ae, including shopping-cart or checkout functionality. 5. WHY DO WE COLLECT AND USE YOUR PERSONAL DATA? We may collect and use your personal information for purposes including: Processing and fulfilling your orders. Delivering products to your requested address. Contacting you regarding your order. Providing customer service and support. Processing returns, refunds, replacements, and warranty requests. Communicating with you through telephone, WhatsApp, email, or other available channels. Confirming customer and delivery information. Preventing fraud, abuse, and unauthorized transactions. Maintaining the security of our website and Services. Improving our website, products, and customer experience. Understanding customer preferences and website usage. Sending information about products, promotions, discounts, or services where permitted. Managing customer accounts. Responding to questions, complaints, and feedback. Complying with applicable legal and regulatory requirements. Maintaining business, accounting, tax, and transaction records. Detecting technical problems and fixing website errors. Protecting the rights, property, safety, and security of BHK.ae, our customers, and others. 6. HOW DO WE USE YOUR PERSONAL DATA? We may process your Personal Data under the following circumstances. 6.1 Performance of a Contract We may need your personal information to process and fulfill an order or provide a service you have requested. For example, we may need your: Name Telephone number WhatsApp number Delivery address Order details to arrange delivery of your purchase. If you do not provide information necessary to fulfill your order, we may not be able to process or deliver your order. 6.2 Legal or Regulatory Requirements We may collect, use, retain, or disclose personal information when required or permitted by applicable laws, regulations, legal proceedings, government authorities, or law-enforcement requirements. 6.3 Legitimate Business Interests We may process information when reasonably necessary for legitimate business purposes, including: Improving our Services Protecting our website Preventing fraud Protecting customers Managing our business Improving customer service Analyzing website performance Maintaining business records 6.4 Marketing and Communications Where permitted by applicable law and where appropriate consent or another lawful basis exists, we may contact you regarding: New products Product availability Special offers Discounts Promotions Website updates Services Other information that may be relevant to you Marketing communications may be sent through email, telephone, WhatsApp, SMS, website notifications, or other available communication channels. You may request that we stop sending marketing communications by contacting us using the details below or by using an unsubscribe option where available. 7. WHO DO WE SHARE YOUR PERSONAL DATA WITH? BHK.ae does not sell your personal information as a business practice. We may share limited personal information with trusted third parties where necessary to provide our Services, process orders, operate our website, protect our business, or comply with legal requirements. These parties may include: 7.1 Delivery and Logistics Companies We may provide information such as your: Name Telephone number Delivery address Order information to delivery or logistics providers so that your order can be delivered. 7.2 Payment Service Providers When you choose an online payment method, relevant transaction information may be processed by payment service providers. Payment providers may have their own privacy policies and security requirements. 7.3 Technology and Hosting Providers We may use third-party technology providers to host, maintain, secure, and operate portions of our website and Services. 7.4 Marketing and Analytics Providers Where applicable, we may use marketing and analytics providers to understand website traffic, advertising performance, customer behavior, and the effectiveness of our marketing campaigns. 7.5 Fraud and Security Providers We may share or process information through security and fraud-prevention services to identify suspicious activity and protect customers and BHK.ae. 7.6 Legal and Government Authorities We may disclose information where reasonably necessary to: Comply with applicable law Respond to lawful government requests Protect our legal rights Investigate fraud Prevent illegal activity Protect the safety of customers or others 7.7 Business Transfers If BHK.ae or substantially all of its business or assets are transferred, merged, acquired, or reorganized, customer information may be transferred as part of that business transaction, subject to applicable law and appropriate privacy protections. 8. THIRD-PARTY SERVICES AND LINKS BHK.ae may use or provide access to third-party services, applications, websites, payment providers, social-media platforms, advertising services, delivery services, or other external services. Examples may include services provided by: Google Meta/Facebook WhatsApp TikTok Payment providers Delivery companies Website security providers Analytics providers When you interact with a third-party service, that third party may collect and process information according to its own privacy policy. BHK.ae does not control the privacy practices of independent third parties. We recommend that you review their privacy policies before using their services. 9. SECURITY OF YOUR PERSONAL DATA BHK.ae takes reasonable technical, administrative, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, loss, disclosure, or destruction. Depending on the Services we use, security measures may include: Secure website connections Access controls Password protection Security monitoring Website firewalls Restricted access to customer information Security updates Secure payment processing through appropriate payment providers However, no method of transmission or storage over the internet can be guaranteed to be completely secure. You are also responsible for protecting your account credentials, passwords, devices, and other information used to access your account. 10. HOW LONG DO WE KEEP YOUR PERSONAL DATA? We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy. The retention period may depend on: The nature of the information The purpose for which it was collected The relationship between you and BHK.ae Order and warranty requirements Customer-service requirements Accounting and tax requirements Legal and regulatory obligations Fraud-prevention and security requirements When information is no longer reasonably required, we may delete it, anonymize it, or securely dispose of it, subject to applicable legal requirements. 11. YOUR DATA PROTECTION RIGHTS Depending on applicable law, you may have certain rights concerning your personal information. These may include the right to: 11.1 Request Information You may ask us about how your personal information is collected and used. 11.2 Request Access You may request access to certain personal information that BHK.ae holds about you. 11.3 Request Correction If you believe that information we hold about you is incorrect or incomplete, you may ask us to correct or update it. 11.4 Request Deletion Where permitted by applicable law, you may request deletion of your personal information. Please understand that certain information may need to be retained because of legal, accounting, tax, warranty, fraud-prevention, dispute-resolution, or other legitimate requirements. 11.5 Withdraw Marketing Consent You may request that we stop sending marketing communications to you. You may also use an unsubscribe option where one is provided. 11.6 Object to Certain Processing Where applicable, you may object to certain processing of your personal information. 11.7 Request Information About Processing You may contact us to ask questions regarding how your personal information is handled. To exercise any applicable privacy rights, contact: Email: info@bhk.ae Call / WhatsApp: +971588676776 We may need to verify your identity before processing certain requests in order to protect your information from unauthorized access. 12. PAYMENT INFORMATION BHK.ae may offer different payment methods depending on availability. Where payment is processed through a third-party payment provider, payment information may be collected and processed directly by that provider. BHK.ae does not intend to unnecessarily store complete payment-card information on our own systems. Payment providers may apply their own terms, privacy policies, and security procedures. For Cash on Delivery orders, BHK.ae may collect the information necessary to confirm, process, and deliver your order. 13. CUSTOMER COMMUNICATIONS When you place an order or contact BHK.ae, we may contact you using the telephone number, WhatsApp number, or email address you provide. We may contact you regarding: Order confirmation Order verification Delivery Delivery issues Payment Returns Refunds Replacements Warranty Customer support Product inquiries Important service notifications These communications may be necessary to provide the Services you have requested. 14. WHATSAPP COMMUNICATION BHK.ae may use WhatsApp as a customer-support and communication channel. If you choose to contact us through WhatsApp, information exchanged through WhatsApp may also be subject to WhatsApp's own terms and privacy policies. You should avoid sending unnecessary sensitive personal information through WhatsApp. For BHK.ae customer support: WhatsApp / Call: +971588676776 15. REVIEWS, FEEDBACK AND CUSTOMER CONTENT If you voluntarily submit a product review, testimonial, feedback, photograph, comment, or other content to BHK.ae, we may use that information for customer-service, quality-improvement, marketing, or website purposes where permitted. You should not submit information about another person unless you have the necessary permission to provide that information. 16. FRAUD PREVENTION AND SECURITY BHK.ae may use customer, order, technical, and transaction information to detect and prevent: Fraudulent orders Payment fraud Identity misuse Unauthorized account activity Website abuse Suspicious transactions Attempts to misuse our Services We may cancel, hold, investigate, or refuse an order where we reasonably believe fraudulent or unauthorized activity may be involved, subject to applicable law. 17. INTERNATIONAL DATA TRANSFERS Some of our service providers or technology providers may process or store information outside the United Arab Emirates. Where personal information is transferred, stored, or processed in another country, BHK.ae will take reasonable steps to handle such information in accordance with applicable privacy and data-protection requirements. 18. CHANGES TO THIS PRIVACY POLICY BHK.ae may update this Privacy Policy from time to time. Changes may be made because of: Changes to our Services Changes to our website Changes in technology Changes in business practices Changes in applicable laws or regulations Changes to our privacy practices When we update this Privacy Policy, we may change the "Last Updated" date shown at the beginning of this policy. You are encouraged to review this page periodically. Your continued use of BHK.ae after an updated Privacy Policy is posted may constitute acceptance of the updated policy to the extent permitted by applicable law. 19. CONTACT US If you have questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your personal information, please contact BHK.ae. BHK.ae Website: BHK.ae Email: info@bhk.ae Call / WhatsApp: +971588676776 For privacy-related requests, please include sufficient information to help us understand and respond to your request. We may request reasonable information to verify your identity before processing a privacy request. Your BHK.ae Privacy Policy — Important Note I deliberately did not add a fake company registration number, fake office address, fake legal company name, or fake payment processor. The Noon policy you provided contains those specific corporate details, but they belong to Noon and cannot simply be transferred to BHK.ae. I also kept the important categories from the original policy—identity, contact, transaction, technical, profile, purchase, browser, and marketing data—while adapting them to a mobile e-commerce website. One more thing: this is the Privacy Policy only. The original file you supplied is specifically a Privacy Policy; it does not contain separate pages for Refund/Return Policy, Shipping Policy, Warranty Policy, Terms & Conditions, or Cookie Policy.